Shipping policy

Shipping Policy

Effective Date: [DATE]

Thank you for shopping with Fourthwave.in We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully to understand how we process and deliver orders.

1. Order Processing Time

All orders are processed within 5-7 working days after payment confirmation.

Orders are processed during business days only (excluding weekends and public holidays). Once your order has been processed and shipped, you will receive a confirmation email or SMS with tracking details.

Please note that during high-demand periods, sales, festivals, or promotional events, processing times may be slightly delayed.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping methods may include:

Standard Shipping
Express Shipping
Same-Day/Next-Day Delivery (if available in selected locations)

Shipping availability may vary depending on your location.

3. Delivery Timeframes

Estimated delivery times are as follows:

Metro Cities: 5-7 BUSINESS DAYS]
Other Cities/Towns: [7-9 BUSINESS DAYS]
Remote Areas: [10-12 BUSINESS DAYS]

Delivery timelines are estimates and may vary due to courier delays, weather conditions, operational issues, public holidays, or unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

Examples:

Standard Shipping:
Express Shipping:
Free Shipping on orders above:
Any applicable taxes or duties will be displayed during checkout where required.

5. Order Tracking

Once your order is shipped, you will receive tracking information via email, SMS, or WhatsApp (if applicable).

You can use the tracking number provided to monitor the delivery status of your package in real time.

If you do not receive tracking details within [10 Working Days], please contact our support team.

6. Delivery Delays

While we aim to deliver orders within the estimated timelines, delays may occasionally occur due to:

High order volumes
Courier service disruptions
Weather conditions
Public holidays
Incorrect shipping information provided by customers

In such situations, we appreciate your patience and understanding. Our team will do its best to keep you informed regarding any significant delays.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect or incomplete address is provided:

Delivery may be delayed or unsuccessful
Additional shipping charges may apply for re-delivery
We are not responsible for orders delivered to incorrectly provided addresses

If a package is returned to us due to failed delivery attempts, we will contact you to arrange re-shipment.

8. Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us within [1 DAYS] of delivery.

Please include:

Order number
Photos of damaged packaging/products (if applicable)
A detailed description of the issue

We will work with the courier partner to resolve the issue as quickly as possible.

9. International Shipping

Fourthwave.in DOES NOT currently offer international shipping.

If international shipping is available:

Delivery timelines may vary by country
Customers are responsible for any customs duties, taxes, or import fees imposed by their country
International shipping fees will be calculated during checkout

Please note that customs clearance procedures may cause additional delays beyond our control.